Features
Network Automation
Eliminate manual work in day-to-day network operations
- Automate terminal provisioning and configuration to reduce rollout effort and errors
- Correlate and prioritize alarms and events to cut through noise and focus on what matters
- Use rule-based thresholds and early-warning mechanisms to identify risks sooner
Smart Support
Reduce support overload and shorten resolution times
- Create tickets automatically from operational events and alarms
- Route and escalate cases based on responsibilities and operational rules
- Enrich tickets with relevant network, terminal, and service context for faster resolution
- Reduce manual handovers and speed up response through standardized workflows
Rule-Based Automation
Turn operational rules into reliable automated actions
- Execute operational tasks automatically based on defined rules
- Trigger changes in external systems through managed API integrations
- Ensure reliable execution with dependency handling
- Keep full transparency and control over all automated actions through a central interface
Each of our orchestration features is designed to empower you, reduce manual input and minimize delay due to slow systems.
- G&S SatCom
Manage the entire terminal's lifecycle at the tip of your finger
- Step-by-step provisioning process that draws from pre-configurable templates, sophisticated automatic IP assignments across SVNs and pre-defined products
- Switch between service offerings with one click thanks to batch subscription management
- Runtime management: Mute or unmute a terminal if the regulatory requirements demand it. Reboot or reset your terminals if issues with their software occur.
- Configure contract duration or schedule a switch between products at any point in the future
- Automatically receive warnings about your network status in case of unavailable network services to ensure efficient process management
Automation doesn't stop here. Expand the possibilities through the built-in customer portal
Our platform offers numerous possibilities to automate your business or that of your customers. Each of our solutions comes out of the box with a customer portal that allows service customization, template creation and much more.