The one-stop management & monitoring solution for iDirect Evolution®
G&S SatConnect® brings Provisioning, Monitoring, Support & Billing into one place
Network performance issues can be challenging to diagnose, especially when they occur in remote locations. G&S SatConnect® for iDirect Evolution® features situation-aware monitoring features that provide you with real-time information on the status of your network and terminals. This allows you to identify and diagnose issues quickly and efficiently, which is essential for providing high-quality service to your customers. Keep track of crucial metrics in real-time like signal strength, data rates, and uptime. Analyze connection drops or degraded performance.
G&S SatConnect® provides service providers with valuable insights and data-driven decision-making capabilities, ultimately improving the overall efficiency and profitability of their business. Generate custom reports on usage, billing data, and other metrics, that can be exported as CSV or PDF files.
Provisioning new terminals is a time-consuming process that can be a bottleneck for service providers. G&S SatConnect® provides fully automated provisioning, which significantly reduces the time and effort required to get new terminals up and running. With G&S SatConnect® for iDirect Evolution® you can quickly and easily provision new terminals and get them connected to your network without any hassle.
Upselling and Billing
G&S SatConnect® provides extensive upselling options, which allow you to offer your customers additional services and capacity. Additionally, it features a powerful billing system that allows you to create customized reports and invoices for your customers. Generate invoices and track payments from your customers, as well as provide reports on usage and billing data.
G&S SatConnect® supports a wide range of networks, including Gilat SkyEdge® II-c, Gilat SkyEdge® IV, iDirect Evolution®, Newtec Dialog®, iDirect Velocity®, SCPC Networks, Comtech Heights™ and managed services such as IntelsatOne® Flex. Monitor and manage the performance of multiple networks in one platform and get a comprehensive overview of your network's performance.
How can G&S SatConnect® benefit your department?
As a network administrator responsible for monitoring and managing your entire satellite network, G&S SatConnect® provides a solution to centrally manage and monitor your entire network inventory and terminals. You can also set up notifications to detect and address potential issues early on.
As a customer service representative responsible for supporting customers with their terminal issues, you can monitor the connection quality and performance of customer terminals, proactively solving problems before they escalate. You can also create reports to inform customers about their network usage.
As a sales representative responsible, G&S SatConnect® provides you with all the tools so that you can quickly and effectively provide customers with terminals and services. You can also track network utilization and offer targeted up-selling opportunities to customers.
As a finance manager responsible for billing customers and tracking revenue and expenses, G&S SatConnect® helps you to automate billing and create reports to inform customers about their usage and costs.
As a manager responsible for monitoring the overall operation and implementing business strategies, you can monitor all aspects of your satellite network and identify trends to make decisions for optimizing your business. You can also generate reports to track and promote business growth.