Service Management & Assurance

Monetize your service! Extensive up-selling opportunities, integrated right into your existing platform. We take your product management to the next level. With a new approach to managed service networks, it has never been easier to outperform the market and be the leading provider of satellite services.

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Features

Service Control

Define and control services from a single operational layer

  • Central definition of products, contracts, and service rules
  • Clear visibility of active, upcoming, and expiring services
  • Flexible contract durations with automated renewals
  • Rule-based service enforcement across terminals and service groups

Lifecycle Management

Manage subscriptions and service lifecycles at scale

  • Creation, assignment, and lifecycle management of subscriptions
  • Structured upgrade and downgrade paths based on organizational policies
  • Batch operations for efficient administration across large terminal fleets
  • Multi-tenancy support with controlled usage for child organizations

Quality Assurance

Make service quality transparent and measurable

  • Continuous tracking of service performance and quality metrics
  • Historical and real-time visibility of terminal usage and subscription activity
  • Regional service performance and SLA reporting
  • Transparent insights for customers, partners, and internal teams

Business Alignment

Align operational execution with business intent

  • Services governed by business rules rather than ad-hoc decisions
  • Usage, quotas, and policies enforced consistently across environments
  • Ability to adapt services as operational or commercial requirements change

Deliver your products with zero time-to-market to any vertical via any sales channel

- G&S SatCom

Manage your products & customer billing

  • Supports instant payment options such as credit card and PayPal
  • Start and stop services at any time
  • FAP support: Configure data rates and volume limitations, pool multiple terminals under one service offering
  • Contract automation: Automatically suspend services or schedule a switch to another plan

Intelligence & Automation

Our software offers various automation options that will dramatically increase your productivity. Whether it's automated terminal provisioning or automated terminal billing: Don't waste your time on redundant work. Our software has got your back, so you can focus on your business.

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